Assistant Professor of Computer Information Systems, 09/2011 – present
@ Cal Poly Pomona
Assistant Professor of Information Systems, 08/2009 – 08/2011
@ California State University, Fresno
Independent Consultant, 08/2008 – present
- Advised various business organizations on social media, web intelligence, and technology strategies.
Senior Software Engineer, 08/2004 – 07/2009
@ Harvey Mudd College
- Implemented, managed and developed custom modules for institution’s ERP (Jenzebar CX, JICS), Business Intelligence (Cognos Reportnet), and Content Management System (Hannon-Hill Cascade Server). Designed and developed various software and web applications (academic advisory, campus directory, Connect-ED, Mudderings forum, online donation, and online employment).
Software Engineer, 07/2002 – 07/2004
@ Medwell Group Inc.
- Implemented and developed custom applications for core e-health products (Praxis EMR, Millbrook/Centricity PMS). Implemented and managed company’s Customer Relationship Management systems (ACT! 6, WiredContact X3).
Technical Support Engineer, 06/2000 – 08/2000
@ Zyan Communications
- Supported Layer 2 and Layer 3 networks for 200+ ISP partners and clients. Facilitated ISP migration and provisioning (TCP/IP, FTP, web hosting, e-mail, VoIP)
Project Manager, 05/1997 – 08/1998
@ Whirlpool Greater China Co.
- Researched and developed business plans, product strategy, brand activities, and consumer promotions.