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Ch. 12 Can the law keep up with technology?
Nov 17th, 2009 by adam sulenta

             Many are wondering if technology is to much for our laws because in a case that would have been impossible to contend to five years ago, Courtney Love is being sued for libel by a fashions designer for supposedly slamming the woman on Twitter. But as technology grows faster than the laws that govern free speech online, its not just the rich and famous finding trouble.

            Consider this case between Amanda Bonnen and Horizon Group Management LLC. Horizon is suing Amanda for $50,000 because Amanda said this on her twitter account, “Who said sleeping in a moldy apartment was bad for you? Horizon Reality thinks its ok.” The suit is still in court. Many legal experts say that internet cases are being watched very closely and are trying to be addressed under the American Law. Many questions arise from being sued stuff that happened on the internet, for example: how can society balance accountability with free speech? And if information-from private thoughts to public data- is so readily available, how do we define what constitutes privacy?  

            Many legal experts say it is hard for the American Law to keep up with emerging technology. “Generally, it is at least five years behind technology as it is developing,” said Andrea Matwyshyn, a professor at the University of Pennsylvania’s Wharton School, who tracks the intersection of law and technology. Law can not take the place of our manners, it can only take on the most extreme and outrageous cases. As the end of this article came to a close it is interesting if Congress will ever be able to catch up to our growing economy because now-a-days everyone relies on technology. I guess only the future will tell if America can keep up with this growing account of technology.

Reference:

Tanneeru, Manav. “Can the law keep up with technology?” CNN: living with technology. 17 November 2009. Web. 17 November 2009.  http://www.cnn.com/2009/TECH/11/17/law.technology/index.html

Ch. 11 The artificial hand that can ‘feel’
Nov 9th, 2009 by adam sulenta

            Researchers in London are working on a breakthrough technology called limb technology, which is a prosthetic hand that can actually feel. There are many different techniques for artificial limbs, but the smart hand so far is the most advanced at our time of age. The smart hand gives more control than any other system in the world.

            This technology allows sensory information to be detected and transmitted from several sensors in each prosthetic finger, which means that the users can now feel objects they are holding. Scientists say, “The big difference between out system and others is the sensory feedback.” This has never been done before and is a step forward into making human needs easier to receive.

            This prototype can be available within two years to many humans across the world. But the draw back is that this new technology is only for those amputations that are below the elbow. However, there is hope for people that have had an amputation at the upper arm. The U.S. is trying to develop a system that is similar to the limp technology, but instead of controlling it with your muscles, it will be controlled by a foot pedal in the bottom of your shoe.

            However, neural interfaces have been trialed in animals; there is still a number of problems that need to be dealt with before this technology can be made for humans. This neural interface has to be implanted in the body, which brings problems of biocompatibility says Sebelius, a scientist in London. The problem most doctors and scientists are worried about is that the body may reject the new interface and if this happens you can form a lot of tissue around the interface which then the product will not function correctly. In all, this is a step closer to making many humans able to feel again.

Reference:

Tutton, Mark. “The artificial hand that can feel.” CNN, Vital Signg. 6 November 2009. Web. 7 November 2009. http://www.cnn.com/2009/HEALTH/11/06/artificial.hand.feel/index.html

Chapter 10: Sky is the limit for Italian mobile services
Nov 3rd, 2009 by adam sulenta

           “Italians have to go a long way to escape the mobile phone, a very long way.” This is a quote from an Italian astronaut who thought he could escape text messaging from space, well he was wrong. There is a new service in Italy called Riella SpA which allows its subscribers to use their cell phones to control their heating and air conditioning be sending SMS (short message service) messages.

            This is a fact that there are more mobile phones in use in Italy than there are homes: 49 million cell phones for a population of 58 million. This new technology (SMS) messaging can also find location information, chat and even do online matchmaking within as little as thirty minutes. They just launched an online photo album that can be viewed from a mobile phone.

            There are also messaging services aimed at businesses; the “SpA will set up a private online phone directory for your company. Send the Rubrica Mobile service the name of an employee in an SMS, and it will reply with their fixed-line and mobile phone numbers.” The company has also created something for everyone because they do not want to leave anyone out. They created TIMs SMS Vocali which is a service for people with poor or no eyesight. It will allow these couples to send and receive text messages by talking or listening to an automated text-to-speech server. They also offer an online phone book, call screening, voice mail and fax mailbox control. This is just a new step to making human life easier on everyone.

Sayer, P. (2002) Sky is the limit for Italian mobile services. CNN. Com/Sci-Tech. Reference: http://archives.cnn.com/2002/TECH/ptech/05/01/italian.wireless.idg/index.html

Chapter 9: Customer Relationship Management and Business Intelligence
Oct 20th, 2009 by adam sulenta
Think you’re a good employee? Office snooping software can tell

A program developed by Cataphora can trace and analyze emotive tone in electronic communications. Basically this software can separate the good employees from the bad just by analyzing their workers footprints, for example their emails they send, calls they make and documents they write on their computer. This would help companies study their employees by painting a picture of how a certain office should function and bringing up concerns like when someone writes in Caps or when they start speaking a different language. These are all signs of a worker not working at their best.
This product analyzes the before of employees and figures if their behavior is bad or dangerous. Managers can tell if the employee is doing what they are suppose to be doing or if they are goofing around. Many believe that this new software is not legal because it goes against the right of privacy, but because of 9/11 companies are saying that they are using it to make sure that there employees and customers are safe, so in fact this software is legal, according to federal law.
One question is, “are you good or bad?” What the software does is look at each employee and looks at their patterns to see of they fit the general pattern of the company. However, an unproductive employee who does not follow or perform necessary tasks could be in trouble, but for the popular guy who thinks he knows everything should be careful because he would have the most advantage of getting fired because the software weeds out who is doing what, when, why and how.
In all I believe this new software is great for companies because they can trace who is doing what and if they are doing it properly. If you think about it, true privacy begins outside of the workplace and the laws support that. One thing to remember they say is that according to United States law, “all email and other electronic content created on the employer’s equipment belongs to the employer, not the employee. Slacker would do well to remember that,” says Charnock.

Ford, M. (2009) Think you’re a good employee? Office snooping software can tell. CNN/technology.
Retrieved from:
http://www.cnn.com/2009/TECH/09/24/snooping.software.efootrprint/index.html

Chapter 8: Operations Management and Supply Chain Management
Oct 20th, 2009 by adam sulenta
Ford recall hits 4.5 million vehicles
Automaker issues largest single recall ever due to a faulty cruise control switch that could lead to a fire.
Within operation management fundamentals, the Ford Company has issued 4.5 million vehicles to be recalled because of a faulty switch which can cause a fire hazard. Many buyers are upset because apparently Ford is not doing its job in making high quality cars, this being their output. The faulty switch, which has many Ford owners in uproar, “can leak hydraulic fluid, overheat, smoke and then burn” and causing a risk for a fire to ignite. The car is said to be a Ford Windstar. Apparently Ford is not providing 100 % pf their services to make sure these cars are safe because if they were there would be no recall.

 

Ford says, “There is a low risk of fires for [these] vehicles.” Ford also went on to say that there company is the best and that this recall is to make sure all citizens who drive a Ford vehicle are safe. Ford will not go into detail who their suppliers are, who supported them with the Texas instrument switch, which is now creating fires. Ford is doing all it can to warn customers and take necessary action to install the necessary fuse that will eliminate the risk of fire. The recall will start October 26, 2009. The recall includes these following models: the Windstar, the Excursion, the Econolines, the Explorers and Mercury Mountaineers, Rangers and F35 Motorhomes. In all Ford says to, “pay attention to these warnings: the cruise control system, brake lights and antilock breaking system,” these can all start the vehicle fire.

 

I choose this article because we can see how some services and manufactures have problems with their suppliers. When one person messes up and the problem does not get noticed, this is what can happen. Because of a faulty switch Ford has to recall all these models and fix them, that is a lot of time and money. This all could have been avoided if they took the necessary steps to make sure that this switch was working properly. In all, Ford will have to fork out a lot of money and many customers are not pleased, so I wonder how much further this will put Ford into debt.

Reference:
Yousuf, H. (2009). Ford recall hits 4.5 million vehicles. CNN money/technology.
Retrieved from

http://money.cnn.com/2009/10/13/news/companies/Ford_recall/index.htm

Chapter 7: Networks, Telecommunications, and Mobile Technology
Oct 20th, 2009 by adam sulenta
Students launch camera to edge of space, snap pictures of Earth.

Two students had an idea to launch a camera into near-outer space by using a weather balloon, a cell phone, hand warmers and a soft drink cooler. Amazingly the balloon, camera and cell phone made it 17 miles up into near space with no harm done. So with technology expanding and with anyone who has some know-how and some common tools around the house/internet, who says that we need NASA to take pictures of space and spend millions, if not billions of dollars, to do what these students did by only spending $148.

After researching what they would need and how the cell phone technology would work in space, they started to collect what they would need. They bought a Canon camera, hooked it to a Styrofoam cooler, poked a hole in the side and then attached a Motorola Boost cell phone so that it would send GPS coordinates back to Earth. An antenna from a wireless router was hooked up to the mobile phone to give it the extra power needed to send coordinates to a computer. After all this they were set, but after lift off they believed that there product would be lost forever because of all the possible things that could happen to it, like flying into a plain or going into the ocean or river.

But as the balloon traveled 17 miles up into space, it popped, but only landed about 40 miles away from MIT. Amazingly everything was in perfect condition, the phone was still in working order, the GPS system had worked and the camera was still in perfect condition. It is amazing what technology can do for us, we believe that we need specialized technology to travel into space, yet all we need is a cell phone? This is why I choose this article because it goes out of the lines of networks, telecommunications and mobile technology, but still uses them in different manufacturing ways. If it was not for networks and mobile technology these students would not be able to do what they did and what they did was extraordinary.

References:
Sutter, John. (2009). Students launch camera to edge of space, snap pictures of Earth. CNN.com/technology on mobile technology.
Retrieved from: http://www.cnn.com/2009/TECH/09/21/space.camera.icarus.ireport/index.html?iref=newssearch

Chapter 6: Databases and Data Warehouses
Oct 20th, 2009 by adam sulenta
Is RFID tracking you?

Scientists have been breaking through tracking technology for years and they believe they have the next best thing RFID (radio frequency identification). It is a transmitter smaller than a dime and it can be embedded into anything from our skin to a t-shirt to our hair. Today RFID can be used to track missing pets, monitor vehicles and traffic, track our livestock to help prevent outbreaks of diseases and it can also follow pharmaceuticals to fight counterfeit drugs. We, today, use these chips to start our vehicles and we do not even know it. But the bad thing is that hackers can disable a cars RFID anti-theft feature, swap a products price for that of a lower one and/or copy medical information. But when you have a RFID embedded into your skin that means that you are telling anyone and everyone who you are; as long as you’re in anyone’s range you will not be able to hide from anyone or anything. The main thing now is to find ways to maximize the benefits of this product and try to limit any potential abuses.
I picked this topic because technology is very scary and reading about RIFS going into our skin or clothes and not being safe from anyone is just making me panic even more. Your identity can be stolen anytime and anywhere without you knowing, right now there is not any safety features for this new product. Technology is great for many things, but I think that this is pushing it and we are pushing technology too far. You can use RFID’s for products or information, but do not use it on people. I wanted to show people what the world might be coming to and how this could affect us and now we have to worry about our identity being stolen just not on the internet, but now just by walking outside. http://www.youtube.com/watch?v=eob532iEpqk
Reference:
Sieberg, Daniel. (2009). Is RFID tracking you? You digital world through technology. CNN/ technology on RFID users.
Retrieved from:

http://www.cnn.com/2006/TECH/07/10/rfid/index.html?iref=newssearch

Chapter 5: Enterprise Architectures
Oct 20th, 2009 by adam sulenta
BlackBerry users experience e-mail outage
 
In April of this year, many Blackberry customers in the U.S. were without e-mail because of an outage that affected all wireless companies. The outage lasted for about three hours: from 1 p.m. to 4 p.m. Customers that had e-mail through their carries, instead of having it at their companies, could not open, send or receive access to their e-mail because of the Blackberry Internet Service outage.
Customers who had AT&T, Sprint Nextel, T-Mobile and Verizon Wireless, complained that they had no access to the internet and their e-mails until after 4 p.m. which then the e-mails started coming in making their blackberry freeze because of all the memory usage. The companies use RIM’s which is a company that provides internet service to all blackberries and they said that they use a centralized architecture to filter the e-mail traffic and then send it out to the customer’s phone. The company has two main sources to offer: the first is the enterprise solution, which makes companies use a Blackberry server in which all e-mail, contacts, calendars and business applications go through in order to be sent to the consumer. The second is the Blackberry Internet Service, which it provides its customers to connect to the internet so they can personalize their e-mail services and the users company is responsible for how their customers will and when recieve their e-mails.
As RIM starts to service more consumer customers, they are going to have to make sure that glitches like this do not happen because they need to gain consumers because there are so many options when you’re dealing with the smart phone. The smartphone market runs at a very fast pace and is very competitive and phone users do not need nor want more reasons to change phones, such as the iPhone or the Palm Pre.
Reference:
Reardon, M. (2009). BlackBerry users experience e-mail outage, CNN/technology on Blackerry
Cellular Phones.
Retrieved from:
Chapter 4: Ethics and Information Security
Oct 20th, 2009 by adam sulenta
   The next hacking frontier: Your brain?

Using the internet brings a lot of worries, for example: being worried someone might try to steal your credit card number or your social security number, but what if hackers one day try to take over a certain part of your body. This is what scientists are buzzing about because hackers are bad enough when trying to annex your computer, but what if someday they try to control your brain?
Technology is growing and scientists have researched and developed a certain piece of technology that makes it possible for you the operator to operate a computer, use twitter and even maneuver a wheelchair without ever lifting a finger. As neural devices become more popular and even go wireless, scientists are afraid of the risk of brain hacking. Funny, but yes hacking the brain and scientists are not paying close attention to security which has many worried that in ten years everyone might be saying, “We’ve made a mistake.”
We see and hear of hackers taping into computers everyday, but what would take place if they decided to focus their immorality on neural devices, “such as the deep brain stimulators used to treat Parkinson’s and depression or electrode systems for controlling prosthetic limbs?” Scientists say that these devices carry very few risks, but as neural technology grows more and more potential security risks will blossom. As these devices get more complicated over the years, scientists will start to overlook security risks which later could become severe.
Many people may question why would hackers want to hack into someone’s brain, but many researchers say that there is a precedent for using computers to cause harm to the brain. For example in 2007 and 2008 hackers hacked into an epilepsy website that used the neural technology and planted a vicious program that caused many patients to have seizures because the program that was imprinted put up flashing animation, which some patients are photo sensitive causing them to have seizures. It is apparent that people will be cruel and attempt to compromise people’s wellbeing using computers, mainly if neural devices become more popular.
It is scary on what the security risks are and how ethics will play a part in this new technology. If this technology grows hackers could hack into the neural devices and control prosthetic limbs or even hack into part of the brain that lets patients “self-prescribe” “their elevated moods or pain relief by which increasing activity of the brain’s reward centers,” so in fact the hacker could make us feel pain, give us mood swings, make us take medication that could harm us. It is scary and what is even scarier is that a bioengineer at Purdue University said, “the security and privacy issues somehow slip by the scientists, I would not be surprised if most [scientists and researchers] working on this program have even thought about security.”
If we look back into the past, we can see one example of why we should take security very seriously, the internet, which was suppose to be a research project and so no one took security seriously. But because the Internet was not at first planned with security,” the researchers wrote, “it is incredibly challenging — if not impossible — to [modify] the existing Internet infrastructure to meet all of today’s security goals.” So now we must ask ourselves, “Could there be a security and or privacy problem with neural technology?”
References:
Leggett, Hadley. (2009) The next hacking frontier: Your brain. CNN technology. Retrieved from
Chapter 3: Ebusiness
Oct 20th, 2009 by adam sulenta
Fifth Third Bank Collaborates With Tavant Technologies to Launch a Consumer Lending Online Channel

 

On August 27, 2009 Tavant Technologies, specializes in IT services and solutions for consumer domains, has announced that Fifth Third Bank has compromised a deal to launch a new piece of technology to help out consumers in web applications. This new technology has put the Fifth Third Banks ahead of all other banks because they can communicate through the Internet by using a direct-to-consumer application for lending money.

 

This application has several self service channels where Fifth Third Bank customers can connect with them to see if they can receive a loan, to find and/or apply for lending money for products, and this will utilize Fifth Third Bank’s content for support content on loans, calculators and valuation tools. This new application will give customers a opportunity to directly apply for loans for their home and vehicle and have an answer within seconds. This helps the customer by not having to go down to the bank in person and having to wait days to find out if they qualify or not. This new application is easy to navigate and it includes Web 2.0 features.

 

The application is filled with useful tools for the consumer: it allows the consumser to find the best rate for borrowing money, monthly payments and APR are looked at through an integrated calculator. The application will also display home equity and vehicle financing rates/approval rates. It also has a home value estimator, which gives the borrower a value of a certain property along with the price trends of the neighborhood. If customers need assistance’s, there is a click to call for assistance which will put you in touch with a representative over the Internet for a live chat. “Tavant’s expertise and direct lending platform allows us to better compete in the online channel and offer our customers a positive application experience,” said Marilyn Mocilnikar. This is the next step into customer service and Third First Bank is happy that they are the first to bring this to their customers.
References:
PRNewswire, Comtex. (2009). Fifth Third Bank Collaborates With Tavant Technologies to
Launch a Consumer Lending Online Channel. Fox Business Financing.
Retrieved from
Chapter 2: Strategic Decision Making
Oct 20th, 2009 by adam sulenta
How Bob Iger Unchained Disney
For a few years now, since Michael Eisner was CEO, the Disney Company was filled with ego board members and workers, was a snake of a dog and was not what Walt Disney had imagined his company to be. For this to be known, we can see that the model that was presented to us in the chapter has not been working for the Disney Company because there is miss communication, to much of executive say and not enough of data findings to know what is the right step for the company. The Disney Company has fallen this way since the CEO went off of what he thought than rather looking at the data from the decision support systems. Thankfully there is a bright side since Michael Eisner was fired as CEO and now Bob Iger has set a new light for the Disney Company.
Since Iger has become CEO, Disney profits have gone through the roof. Iger stood back looked at the decision support systems, the EIS, and has relied, not just on his, but on others artificial intelligence. We can see this in how Disney bought put Pixar, the revival of ABC, the franchise of Pirates of the Caribbean and the rising attendance at the Disney Resorts. Since Iger relied on technology to show him where the problems were, the Disney Company has had an net income of $3.4 billion and revenue of $34.3 billion. I can see how Iger stood back and looked at the business processes through: money, environment, human resources and the management information to put Disney back on track, unlike Michael Eisner who almost made Disney broke.
Through the years since Bob Iger has been CEO of Disney CO. we can see that he has used the business process reengineering because he looked at the project scope, he studied the competition between theme parks and entertainment, himself and Disney Imagineers have created new processes so that this situation will not happen again and the company itself has implemented solutions that have shown, now, that the Disney company is back on track. Iger said, “I recognize that the problem is not the people running the show, but it is the work environment and I will change it.”
There is still much to do inside the Disney Company by looking at the business process model and the mapping of the activities, but through the strategies that I have read and discussed, the Disney Co. is heading back on track and they now have a CEO that is taking in the information that he is receiving from his fellow co-workers and using it to make Disney bright again. So we can see that the Mouse is Back on top, thanks to the strategic decision making from everyone that is working under the Disney name.
Reference:
Entertainment. (2007). How Bob Iger Unchained Disney. BusinessWeek. Retrieved from http://www.businessweek.com/magazine/content/07_06/b4020085.htm
Chapter 1: IS in Business
Oct 20th, 2009 by adam sulenta

Google’s Battle in Business Software

Google announced that it is trying to create a software, like Microsoft’s, to compete with the mega giants. Google tried there new software with an agreement with GE, which included a software like excel: they created there own word processing and spreadsheet applications called Google Apps. As time went on GE noticed that the programming was slow and insufficient, so GE is thinking about terminating the contract.

Google is trying to expand there business so they are not known as a search engine company, but it seems that it is going to be harder than expected to expand the company. As Google’s 2009 revenue books will show, they are slowing down productivity to only 4% this year. leaving the company to try to bring in revenue by creating these new applications. Company after Company have tried Google Apps. and noticed that it is not safe because instead of storing your private files on your computer, the software will store it to Google’s website; making it public for anyone to see. GE’s Simpson said, “That’s probably our biggest stumbling block to going bigger with Google.”

Many companies are steering clear of Google’s Apps, but Google is trying to work out all the kinks to try to catch up to Microsoft because Microsoft’s Applications cost around $90-$150 while Google Apps. would cost $50. Time will tell if Google will be the next big shot in the business world or if they will fail and have to start their Apps over again.

The topics covered in our book represent some of the criteria in this article. The first topic I noticed was the value chain because this is to see what company can offer and will offer something unique, but at a cheaper price. There is also the supplier power and supplier chain in which is how the supplier, Google, can sell their product and how many companies will buy this product, but Google will have to work on this because many companies are staying away from the Apps. I noticed that Google is also trying to become a buyer power in how they are trying to compete with other companies and they are entering into a threat of substitute products or services and the threat of new entrants because not many companies offer Apps. except for Microsoft and Apple, so by Google stepping in, it shows that there will be more competition between the companies. Google will be stepping on these companies feet by offering the same product, but at a lower price making Microsoft and Apple trying to invent something new; time will tell if Google is made for this business.

References:

Ricadela, A. (2009). Google’s Battle in Business Software. Business Week: Innovation and
Technology, 2009.
Retrieved from
http://www.businessweek.com/magazine/09_30/b4140050489038.htm

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